Experience
Vice President of Learning
Institute of Internal Auditors
January 2026 – present
- Own prioritized learning roadmap: $30M portfolio of 200+ products. Integrate program evaluation data and business priorities. Facilitate building, scaling, and sunset decisions.
- Set organizational playbook. Introduced design briefs and evidence-based prioritization. Established launch readiness standard; ensured predictable release quality.
- Resolved incipient member-churn problem. Redesigned member benefits; achieved negative churn rate.
- Lead cross-functional team, incl. product management, instructional design, operational delivery, and curriculum writing.
- Built competitive intelligence framework. Gathered customer and user sentiment (surveys, usage data, direct practitioner input); enabled continuous validation of content pre- and post-launch.
Vice President of Product
Pragmatic Institute
July 2024 – January 2026
- Built and scaled in-house content and creative function from scratch. Embedded discovery and validation best practices; reduced time to market by 50%.
- Set and enforced updated QA standards as final quality bar across all products. Drove 14-point NPS increase to 77; increased on-demand course revenue from +$400k to +$2M YoY.
- Built sales enablement program, incl. call-coaching rubric; increased private training revenue 23% YoY.
- Launched new multi-course certification program; achieved 127% YoY growth. Led market research; identified unmet needs.
Sr. Director of Product Management
Pragmatic Institute
June 2022 – July 2024
- Developed and executed 4 new certification paths; introduced certification expiry.
- Standardized processes: backlog management, roadmapping, launch.
- Scaled and refined instructor onboarding; reduced time to certification by 33%.
Sr. Instructional Designer
Pragmatic Institute
March 2021 – June 2022
- Built new content vertical; generated $1M in revenue. Ran needs analysis with design and data practitioners.
- Directed designers and curriculum writers across multiple concurrent builds through documented, scalable design procedures.
- Developed storyboards, objectives, and personalized learning experiences; collaborated with SMEs.
Instructional Designer
Orange County Public Schools
March 2013 – March 2021
- Designed evaluation processes for ROI on district learning initiatives; implemented continuous-improvement interventions.
- Evaluated 5 LMS platforms and tools prior to district-wide technology rollout (data collection, observation, RFP evaluation). Ran structured needs assessment.
- Facilitated district-wide professional learning for administrators, instructional leaders, and teachers. Coached school-based leaders on content quality.
Skills
- L&D Strategy and Standards: Learning Roadmap Ownership; Instructional Design Standards; Modality Selection; Evaluation Frameworks; Quality Assurance; Needs Assessment; Learning Program Pricing; Learning Product Sales Enablement; GTM Strategy
- Team and Cross-Functional Leadership: Team Building and Coaching; Capacity Planning; Vendor and SME Management; Cross-Functional Partnership; Codesign and User Research; Stakeholder Management
- Measurement: Completion/Competency/Business-Impact Measurement; Market and Competitive Analysis
- Learning project tools: Expert with Articulate 360 (Storyline, Rise); skilled with Canvas, Docebo, Monday.com
- Project management: Familiar with Atlassian (incl. Jira, Confluence, Rovo)
- Product management: Familiar with Aha!, Pendo.io
- Design tools: Familiar with InDesign, Figma, Miro
Education
Ed. D. in Educational Leadership
University of Central Florida
2017
M. A. T. in Biology
University of Central Florida
2014
B. Sc. in Biology
University of Central Florida
2013